Meet the Team at Woods Comfort Systems — Licensed HVAC & Plumbing Professionals Serving Central Texas

When you call Woods Comfort Systems, you’re not getting a random contractor dispatched from a call center. You’re getting a team member who has been trained to the highest professional standards, takes genuine pride in their work, and treats your home the way they’d want their own home to be treated.

Our team is the reason this company has earned the trust of Central Texas homeowners and businesses for nearly 70 years. We hire carefully, train thoroughly, and build long-term relationships — with our customers and with each other.

"Woods Comfort Systems… We Don't Have Branches, We Have Roots."

70

Years of
Excellence

Woods Family • Texas HVAC

Team Culture Introduction

Not Just Coworkers — A Team That Takes the Long View

The culture at Woods Comfort Systems isn’t something that got written down in a mission statement. It grew from the same values the Woods family has operated on since 1956: show up on time, do the work right, be honest about what you find, and treat people the way you’d want to be treated.

Those values shape everything — how we hire, how we train, how we handle a difficult diagnosis, and how we talk to a customer who’s frustrated because their AC went out on a 103-degree day. We don’t measure success by how many calls we close. We measure it by how many customers call us back.

That philosophy attracts a certain kind of person — and it keeps them. Long-tenured team members aren’t an accident at Woods Comfort Systems. They’re a reflection of a workplace where professional growth is supported, work ethic is recognized, and the work itself matters.

What We Look for in Every Team Member

Honesty

We tell customers the truth, even when it's not what they want to hear. That standard starts with how we treat each other.

Technical excellence

We invest in ongoing training and certification because doing the job right requires staying current.

Respect for customers' homes

Clean uniforms, shoe covers, tidy work areas. Your home is someone's most important space — we treat it that way.

Long-term thinking

We build careers here, not just jobs. And we build customer relationships that last decades.

Community pride

We live in the communities we serve. That's not a tagline — it's the reason the work feels meaningful.

Three Generations. One Standard.

Leadership & Family Legacy

The story of the people at Woods Comfort Systems begins, appropriately, with the Woods family themselves.

Christopher Alan Woods

Owner & Operator

Christopher Alan Woods

Owner & Operator

Christopher grew up watching his father and grandfather build a reputation in Texas HVAC that spanned decades. After attending Texas State University, he returned to the San Marcos area in October 2010 to take over Woods Comfort Systems from his retiring father — carrying forward a tradition that now stretches back nearly 70 years and three generations of the Woods family.  Under Christopher’s leadership, Woods Comfort Systems has continued to grow while holding firmly to the values that built the company: honest pricing, quality workmanship, and long-term relationships with customers who become part of the family. He is actively involved in the day-to-day operation of the company and sets the standard — personally — for how every customer interaction should be handled.

Standing on the Shoulders of the
Woods Family Legacy

Christopher didn’t build this company from scratch — he inherited something rare: a name that already meant something in Texas.

It started with C.A. Woods Jr. — a Bryant Air Conditioning engineer who founded C. Woods Company in Tyler, Texas in 1956. His son, C.A. “Carey” Woods III, served in the U.S. Navy before purchasing J.P. Morrow Company in Alice, Texas in 1978, running it for 20 years, then returning to Tyler to take over his father’s company. In 2008, Carey opened Woods Comfort Systems in Central Texas — and discovered that retirement and “freon in his veins” don’t mix. Christopher stepped in in 2010, and the family tradition continued.

That history isn’t just a story. It’s the reason every member of the Woods Comfort Systems team understands that reputation is earned one call at a time — and that the name on the truck means something.

"We Don't Have Branches, We Have Roots."

promotions

Current HVAC & Plumbing Promotions

All promotions apply to residential customers in our service area unless noted. Mention the offer at time of scheduling.

Christopher Alan Woods

Owner & Operator

[First name] has been with Woods Comfort Systems since [year]. He/She specializes in [residential HVAC repair / commercial systems / heat pumps / etc.] and has extensive experience with all major brands including [brands]. A [city] area native, [first name] understands the demands that Central Texas summers place on HVAC systems — and takes genuine pride in finding the right solution for every customer. When [first name] is not on a service call, you’ll find [him/her] [brief personal detail that humanizes].

Christopher Alan Woods

Owner & Operator

[First name] has been with Woods Comfort Systems since [year]. He/She specializes in [residential HVAC repair / commercial systems / heat pumps / etc.] and has extensive experience with all major brands including [brands]. A [city] area native, [first name] understands the demands that Central Texas summers place on HVAC systems — and takes genuine pride in finding the right solution for every customer. When [first name] is not on a service call, you’ll find [him/her] [brief personal detail that humanizes].

Christopher Alan Woods

Owner & Operator

[First name] has been with Woods Comfort Systems since [year]. He/She specializes in [residential HVAC repair / commercial systems / heat pumps / etc.] and has extensive experience with all major brands including [brands]. A [city] area native, [first name] understands the demands that Central Texas summers place on HVAC systems — and takes genuine pride in finding the right solution for every customer. When [first name] is not on a service call, you’ll find [him/her] [brief personal detail that humanizes].

Christopher Alan Woods

Owner & Operator

[First name] has been with Woods Comfort Systems since [year]. He/She specializes in [residential HVAC repair / commercial systems / heat pumps / etc.] and has extensive experience with all major brands including [brands]. A [city] area native, [first name] understands the demands that Central Texas summers place on HVAC systems — and takes genuine pride in finding the right solution for every customer. When [first name] is not on a service call, you’ll find [him/her] [brief personal detail that humanizes].

Christopher Alan Woods

Owner & Operator

[First name] has been with Woods Comfort Systems since [year]. He/She specializes in [residential HVAC repair / commercial systems / heat pumps / etc.] and has extensive experience with all major brands including [brands]. A [city] area native, [first name] understands the demands that Central Texas summers place on HVAC systems — and takes genuine pride in finding the right solution for every customer. When [first name] is not on a service call, you’ll find [him/her] [brief personal detail that humanizes].

Christopher Alan Woods

Owner & Operator

[First name] has been with Woods Comfort Systems since [year]. He/She specializes in [residential HVAC repair / commercial systems / heat pumps / etc.] and has extensive experience with all major brands including [brands]. A [city] area native, [first name] understands the demands that Central Texas summers place on HVAC systems — and takes genuine pride in finding the right solution for every customer. When [first name] is not on a service call, you’ll find [him/her] [brief personal detail that humanizes].

Christopher Alan Woods

Owner & Operator

[First name] has been with Woods Comfort Systems since [year]. He/She specializes in [residential HVAC repair / commercial systems / heat pumps / etc.] and has extensive experience with all major brands including [brands]. A [city] area native, [first name] understands the demands that Central Texas summers place on HVAC systems — and takes genuine pride in finding the right solution for every customer. When [first name] is not on a service call, you’ll find [him/her] [brief personal detail that humanizes].

Christopher Alan Woods

Owner & Operator

[First name] has been with Woods Comfort Systems since [year]. He/She specializes in [residential HVAC repair / commercial systems / heat pumps / etc.] and has extensive experience with all major brands including [brands]. A [city] area native, [first name] understands the demands that Central Texas summers place on HVAC systems — and takes genuine pride in finding the right solution for every customer. When [first name] is not on a service call, you’ll find [him/her] [brief personal detail that humanizes].

Christopher Alan Woods

Owner & Operator

[First name] has been with Woods Comfort Systems since [year]. He/She specializes in [residential HVAC repair / commercial systems / heat pumps / etc.] and has extensive experience with all major brands including [brands]. A [city] area native, [first name] understands the demands that Central Texas summers place on HVAC systems — and takes genuine pride in finding the right solution for every customer. When [first name] is not on a service call, you’ll find [him/her] [brief personal detail that humanizes].

Technician Professionalism — What You Can Expect

Our Standard on Every Single Service Call

Every technician and plumber who arrives at your door represents Woods Comfort Systems — and we take that seriously. The following standards apply on every call, without exception.

Uniform and professional appearance

Clean WCS-branded uniform on every visit

Shoe covers and property protection

We protect your floors and work areas as standard practice

Clear communication before work begins

We explain what we found, what it means, and what it will cost — before touching anything

Written estimates before any repair

No verbal-only quotes that shift later — you'll see the number in writing first

Honest recommendations

We tell you when a repair makes more sense than replacement — and vice versa

Clean job sites

We remove all debris, packaging, and old equipment before we leave

Respectful of your home and schedule

We arrive on time and work efficiently — because your time matters

Follow-up availability

If something doesn't seem right after a service call, you can reach us — and we stand behind our work

Certifications & Training

Credentials That Mean Something to Your Home

We don’t ask you to just take our word for it. Our team’s credentials are verifiable, professionally maintained, and reflect a genuine commitment to excellence in every trade we practice.

NATE-Certified HVAC Technicians

North American Technician Excellence — the industry's highest independent professional credential for HVAC

EPA Section 608 Certified

Required certification for proper refrigerant handling and recovery — protects your equipment and the environment

Licensed Texas Plumbers

All plumbing work is performed by licensed Texas plumbers — verifiable through the Texas State Board of Plumbing Examiners

Factory-Authorized Training

Ongoing manufacturer training on Lennox, Trane, Bryant, American Standard, Carrier, and all major brands we service

Fully Licensed & Insured

All required Texas HVAC and plumbing licenses, full liability insurance, and workers' compensation coverage on every job

Background-Checked Professionals

Every field team member undergoes thorough background screening before joining our team

Continuous Education

Our technicians stay current on new equipment, refrigerant regulations, code changes, and best practices through ongoing training

Our Customer Service Philosophy

We Work for You — Not the Other Way Around

There’s a version of the HVAC and plumbing industry that treats customers like ticket numbers. That’s not us. Never has been.

The Woods Comfort Systems service philosophy comes directly from Christopher Woods — who learned it from his father, who learned it from his father. It’s simple: treat every customer the way you’d want your own family to be treated. That means:

Listen first

Before we recommend anything, we hear you out. What you've noticed matters — and often leads us directly to the source of the problem.

Explain clearly

We don't hide behind technical jargon. You'll understand exactly what's wrong with your system and why we're recommending what we're recommending.

Give you options

Wherever possible, we present you with choices — not just one answer. Repair vs. replace, standard vs. high-efficiency, short-term vs. long-term — you make the call.

Price honestly

No games, no surprises. What we quote is what you pay.

Stand behind the work

If something isn't right after we leave, call us. We'll make it right.

That philosophy isn’t just good ethics. It’s the reason customers in Kyle and Wimberley and New Braunfels have been calling the same company — the same family — for 10, 20, even 30+ years.

"We're not trying to be the cheapest option. We're trying to be the only company you ever need to call."

Hiring & Careers

Think You'd Be a Good Fit? We'd Like to Meet You.

Consistent, year-round work

Central Texas HVAC and plumbing demand is strong in every season

Ongoing training and certification support

We invest in your professional development

A team that treats you right

Long tenures aren't an accident here

Family-owned culture

Direct leadership, clear communication, no corporate bureaucracy

Serving a region you live in

This is meaningful work in your own community

If that sounds like the kind of team you’d like to be part of, we’d love to hear from you. View open positions & apply

Ready to Meet the Team in Person? Schedule Service Today.

Every service call is a chance for one of our technicians to introduce themselves — and to show you firsthand what nearly 70 years of family-built standards look like in practice. We’re proud of the team we’ve built, and we’d be honored to earn your trust.

Frequently Asked Questions

Yes. All Woods Comfort Systems HVAC technicians are NATE-certified (North American Technician Excellence — the industry’s highest professional credential) and EPA Section 608 certified for refrigerant handling. All plumbers hold active Texas state plumbing licenses, verifiable through the Texas State Board of Plumbing Examiners. Every team member is fully licensed, insured, and background-checked before joining our team.

Yes. Every field technician and plumber goes through a thorough background screening before joining the Woods Comfort Systems team. When you open your door to one of our technicians, you can do so with confidence.

We make every effort to assign consistent technicians to customers who have established a relationship with a specific team member — particularly for customers on our maintenance plans. While scheduling logistics don’t always allow for a guaranteed match, we track service history and preferences so whoever arrives is fully informed about your system and your property.

Woods Comfort Systems has a strong record of long-term employee retention — a direct reflection of the culture Christopher Woods has built. Many of our technicians and plumbers have been with the company for multiple years, and some for significantly longer. Long-tenured team members mean deeper expertise, more consistent service quality, and technicians who genuinely know the communities — and the homes — they serve.

Yes. Our team receives ongoing factory-authorized training on all major brands and systems we service, including Lennox, Trane, Bryant, Carrier, American Standard, and others. We also keep our team current on refrigerant handling regulations, code updates, energy efficiency standards, and new equipment technologies. Continuous education is an investment we make in our team — and it shows up directly in the quality of service you receive.

Yes. Woods Comfort Systems is owned and operated by Christopher Alan Woods — the third generation of the Woods family in Texas HVAC. The company traces its roots to C. Woods Company, founded by C.A. Woods Jr. in Tyler, Texas in 1956. The same family values that started the company are the same values that guide every member of the team today. Read the full family story →

No. We do not charge overtime rates, weekend fees, or holiday surcharges. You pay the same service rate regardless of when you call — because emergencies don’t come with a convenient schedule, and we don’t think they should come with a financial penalty either. Our residential dispatch fee is $95 for all service calls.

We are always interested in connecting with skilled HVAC technicians, licensed plumbers, and customer service professionals who share our values. Woods Comfort Systems offers consistent year-round work, ongoing training support, and a team culture built on respect and long-term relationships. View current openings and apply →